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Please note that the PSC office will be closed on Monday, May 26th, 2025 in recognition of Memorial Day. We will reopen at 8:15 a.m. on May 27th. 

FAQ for Residential Electric Consumers

Because electricity service is crucial to daily life, questions and concerns about electricity service and payments are common

The PSC's Frequently Asked Questions for Residential Electric Consumers document addresses issues related to billing, rates, deposits, payments, termination of service, time of use rates, and tree trimming.