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The Official Web Site of the State of South Carolina



In general, The Public Service Commission of South Carolina policies governing the collection and dissemination of personal identifying information follow the same rules that would apply to an in-person visit, and are governed by the same state and federal laws that cover such visits.


The purpose of this statement is to inform users of this site with regard to the collection and use of personal identifying information. Nothing herein should be construed to, nor does it, create any new or different rights than those available under existing State and federal laws.

Definition of Personal Identifying Information

For the purposes of this statement, "personal identifying information" means any information relating to an identified or identifiable individual who is the subject of the information. More specifically, personal identifying information is defined in S.C. Code Ann. Section 16-13-510 (D).

Personal Identifying Information Not Routinely Collected

Users are not required to provide personal information simply to visit the Commission Web sites or to download information. The Commission may request personal identifying information in order to provide requested specialized services, but such information is handled as it would be on an in-person visit.

Personal Identifying Information that May Be Subject to Public Disclosure 

In the state of South Carolina, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by a government agency. At the same time, there are exceptions to the public's right to access certain records in order to preserve the privacy of individuals. Such exemptions are authorized by both State and federal laws. Information collected by the Commission, like information collected during an in-person visit, may be subject to inspection and copying by the public, unless such an exemption in law exists. In the event that there is a conflict between this Privacy Statement and a State or federal law governing the disclosure of public records, the applicable State or federal law shall control.

Use, Collection and Retention of Personal Identifying Information 

The IP (Internet Protocol) addresses of computers used to visit the Commission Web sites are noted as part of the statistical analysis used to better design Commission services and improve access to them. However, the Commission does not attempt to gain personal identifiable information on individual users or to associate individual users with IP addresses.

The Commission collects, retains, and uses personal information about constituents only when they choose to subscribe to a Commission service. The Commission collects, retains, and uses personal information only where it is lawful and is essential to administer and to provide products, services and other opportunities requested by a constituent.

Use of Cookies 

Some Commission web applications may create "cookies" to hold user information. These "cookies" are then sent to, and stored on, the user's computer. Any application or Web page that uses "cookies" will identify itself as such. This information is handled in the same way as other personal identifiable information obtained by the Commission. No user information will be gathered through the use of "cookies" except that which is required to run the specific application(s) being accessed by the user.

Use of Constituent E-mail Addresses 

E-mail addresses obtained as a result of requests to the Commission Web sites will not be sold or given to any organization outside of the Commission for marketing purposes. The information collected is subject to the access and confidentiality provisions of the State's Freedom of Information Act and other applicable sections of the South Carolina Code of Laws and/or federal law. E-mail or other information requests sent to the Commission Web sites may be maintained in order to: respond to the request, forward that request to the appropriate department, communicate updates to the Commission Web sites that may be of interest to citizens, or provide the the Commission Web sites designers with valuable feedback to assist in improving the site. Individuals will be provided with the option to subscribe/unsubscribe to communications regarding new service updates at any time.

Data Security and Quality 

The Commission is committed to data security and the data quality of personal identifiable information that is either available from or collected by, the Commission Web sites, and has taken precautions to protect personal identifiable information from loss, misuse or alteration. Any third parties responsible for this information are committed to the same principles, and also are required by contract to follow the same policies and guidelines as the State of South Carolina in protecting this information. Unless otherwise prohibited by state or federal law, rule or regulation, individuals will be given the ability to access and correct personal identifiable information maintained by the Commission that may be in error.

Non-Commission Web Sites 

Various Web sites will be linked through the Commission website. This includes Web sites of other governmental agencies, as well as Web sites of private entities. Many of these sites may not be subject to the South Carolina Code of Laws, or may operate under different privacy standards. Visitors to those Web sites are advised to check the privacy statements of those sites and be cautious about providing personal identifiable information without a clear understanding of how the information will be used.

Limiting Access to Personal Identifying Information 

The Commission has taken steps to limit access to personal identifiable information to the Commission support staff that requires access in order to perform their assigned duties. The Commission has notified and instructed its staff of their responsibilities concerning the protection of personal identifiable information.

Contact Us

To offer comments about the Commission Websites or about information presented in this Privacy Policy, you may contact: 

The Public Service Commission of SC
101 Executive Center Dr, Suite 100
Columbia, South Carolina 29210